Usage
Listings
Section titled “Listings”Orders > CDON channel > Listings shows every mapped product: its SKU and CDON article id, the state (not listed yet, waiting for CDON, live on CDON), what is synchronised (stock, price), the last values pushed and CDON’s last answer.
- Add mapping: a product id and optionally its SKU on CDON (default: the product code). Tick “Already on CDON” for articles you created on CDON before: they are linked, not created again.
- Add all products of this category: maps every product of a CS-Cart category.
- Sync now: queues an order import, a product sync and the fulfilment push at once.
- A product that cannot be listed (no image, title shorter than 5 characters, no rate for any market …) shows the reason and is not sent.
- CDON checks each article per market. “Partly listed: DK: permission_denied” means the article is live in the other markets and your account may not sell in Denmark.
Changes in CS-Cart (name, description, images, category, features, status) are sent as an article update, and so are changes of the markets, delivery times and article data on the Rules page; stock and prices go out with every sync.
Orders
Section titled “Orders”Orders > CDON channel > Orders lists the imported CDON orders with the CDON order number and id, the CDON state (new, accepted, fulfilled, cancelled), the CS-Cart order and what was sent back.
- Each CDON order (one article with a quantity) becomes one CS-Cart order. The notes hold the CDON order number, the market, the total in the market currency with VAT and the fulfilment deadline.
- Fulfilment: create a shipment on the CS-Cart order with the tracking number and carrier. The next sync fulfils the CDON order with that tracking. With “Wait for a tracking number” off, a shipment without tracking also fulfils the order; with it on, the order shows “Waiting for a tracking number” until the shipment has one.
- Cancel at CDON: for a new order you cannot ship (for example out of stock). CDON cancels it and refunds the customer; the CS-Cart order gets the status mapped to “cancelled”.
- Retry: a CDON order that could not be imported (for example an SKU that is not mapped) shows the reason; fix it and press Retry.
- An order cancelled by CDON or the customer is followed in CS-Cart within about 30 minutes.
Log and Jobs
Section titled “Log and Jobs”Log lists every call and event (filters, CSV export); secrets are masked. Jobs shows the queue: waiting, running, waiting to retry, done, gave up, with Retry and Remove.