FAQ
Does Atelier work with my add-ons?
Section titled “Does Atelier work with my add-ons?”Yes. Atelier is a child of the standard Responsive theme and does not override product, cart or checkout templates, so add-on hooks keep working. Kavio Labs add-ons are styled to match each style.
Does it work with Multi-Vendor?
Section titled “Does it work with Multi-Vendor?”Yes: vendor pages, featured vendors and vendor blocks are styled. The same package works for CS-Cart and Multi-Vendor.
What happens without a licence?
Section titled “What happens without a licence?”A new installation works for 14 days. After that, without a valid licence, the storefront shows the standard Responsive look; cart, checkout and orders keep working and visitors see no message. The admin panel tells you why and how to fix it. See Configuration.
Does the theme work on my staging copy?
Section titled “Does the theme work on my staging copy?”Yes. Subdomains of your licensed domain and local development hosts are covered by the same licence.
What happens if your licence server is down?
Section titled “What happens if your licence server is down?”Nothing visible: the theme keeps the last verified result and keeps working for 14 days while it retries.
Does the licence check slow down my storefront?
Section titled “Does the licence check slow down my storefront?”No. It runs in the admin panel or from cron, once a day; the storefront only reads the stored result.
Will an update overwrite my changes?
Section titled “Will an update overwrite my changes?”No. Files you changed are kept (a notice lists them), and layouts and blocks are never replaced.
How do I get support?
Section titled “How do I get support?”Contact us through https://cs-cart.kaviolabs.com.
Still stuck?
Section titled “Still stuck?”Work through the troubleshooting guide, then contact support with your CS-Cart version, edition, PHP version and the add-on version (1.0.2).