FAQ

Does Aurora work with a large catalogue?

Yes. Switch Home layout to Catalogue: a shorter hero, a departments index and product tabs.

My product photos are on white. Will they look wrong?

No. Automatic mode puts them on a tone plate. You can also force one treatment for all cards.

Do I need a video or a frame sequence?

No. A single image gets a slow pan, and the text hero needs no image at all.

Is the motion heavy on phones?

Phones never load the frame sequence or the video. They get the poster.

What about visitors who prefer reduced motion?

The hero becomes one still screen, only the poster loads and sections do not animate.

Which browsers show the page transition from card to product?

Browsers with cross-document view transitions. Others simply open the page.

Does it work with One Step Checkout?

Yes. Orders were tested with One Step Checkout on and off.

Is it ready for the 4.21 full page cache?

The theme prints catalogue data only and has no visitor-specific output. See the compatibility notes of your release.

Where do customers sign out?

The account icon in the header opens the customer’s profile. Signed-in customers get a Sign out icon next to it and a Sign out link in the footer account column, on phones too.

Does Aurora change my core files?

No. It is a child of Responsive, delivered by an add-on.

Still stuck?

Work through the troubleshooting guide, then contact support with your CS-Cart version, edition, PHP version and the add-on version (1.0.0).