FAQ
Does it work with CS-Cart and Multi-Vendor?
Section titled “Does it work with CS-Cart and Multi-Vendor?”Yes. The add-on supports CS-Cart and Multi-Vendor. In Multi-Vendor the marketplace owner can use one Kaufland account for everyone or let each vendor connect their own.
Which CS-Cart versions are supported?
Section titled “Which CS-Cart versions are supported?”4.17.2 to 4.21.x.
Where are my credentials stored?
Section titled “Where are my credentials stored?”In your own database, encrypted. The key is derived from your store’s secret in config.php, so a database dump alone does not reveal them. They are never shown again after saving.
Do I need my own Kaufland API keys?
Section titled “Do I need my own Kaufland API keys?”Yes. You create a Client Key and a Secret Key in the Kaufland Seller Portal (API settings) and enter them on the Connection page. The add-on never uses a shared key.
Is there a test environment?
Section titled “Is there a test environment?”Kaufland offers the Seller API Playground: isolated test data with the same keys, activated on request (Kaufland says up to two weeks). It has units, orders, shipments, returns and subscriptions but no product data, categories, attributes or carriers, so test mode reads those from the live API (read only) and never sends product data.
Why is an EAN required?
Section titled “Why is an EAN required?”Kaufland builds offers on products identified by EAN. The barcode of the mapped product is the EAN of the product data and of the unit.
Which Kaufland countries are supported?
Section titled “Which Kaufland countries are supported?”The storefronts of the Kaufland Seller API: de, cz, sk, pl, at, fr, it, es and nl. You pick one per account on the Connection page; currency and product data language follow it. Which of them you may actually sell in depends on your seller contract with Kaufland.
Does it send invoices?
Section titled “Does it send invoices?”Not in version 1.0. The buyer’s billing data is imported into the CS-Cart order.
Does it need a webhook?
Section titled “Does it need a webhook?”No. Push notifications are optional; the scheduled job reads orders and returns on every sync.
Is it endorsed by Kaufland?
Section titled “Is it endorsed by Kaufland?”No. It uses the public Kaufland Marketplace Seller API under your own seller account.
Does it send data to Kavio Labs?
Section titled “Does it send data to Kavio Labs?”No. The add-on talks to Kaufland only. The license check sends your domain name to the Kavio Labs license server once a day (Kavio Labs downloads).
What happens when Kaufland is down?
Section titled “What happens when Kaufland is down?”Jobs fail, wait and are retried automatically (5 minutes up to 12 hours). Nothing is lost and nothing is sent twice.
What happens when the license expires?
Section titled “What happens when the license expires?”New work stops (no new documents, rates, syncs or payments). Work already under way is still finished.
How do I get updates?
Section titled “How do I get updates?”Install the new package over the old one. See Installation.
How do I get support?
Section titled “How do I get support?”Contact us through https://cs-cart.kaviolabs.com.
Still stuck?
Section titled “Still stuck?”Work through the troubleshooting guide, then contact support with your CS-Cart version, edition, PHP version and the add-on version (1.0.0).