Usage

Start from a template

Template	Status	Wait	Then
Cancel unpaid orders	Open	48 hours	Canceled
Complete paid orders	Paid	168 hours	Complete
First status by payment	Open	0	Paid

Templates only fill the form. Adjust them to your store and save.

Check, then go live

1. Save the rule in Preview. The form lists the orders that match now.
2. Let it run for a day, or press Run now.
3. Open Activity and read what it would have done.
4. Choose Live, tick the confirmation and save.

A rule acts on an order once. If somebody moves the order back, the rule leaves it alone.

Cancelling unpaid orders safely

• Choose the payment methods. Leave out cash on delivery and anything else that is paid after delivery.
• Make the wait longer than your slowest payment method. Bank transfers can take days.
• Keep Also apply to older orders off, unless you checked them in preview.
• A payment can still arrive after the order was canceled. If your payment method changes the status then, the activity list marks the order as changed back. Check it: a canceled order may already have returned its stock.

Activity

Orders > Automation rules > Activity lists every entry. The filters show live changes, preview entries and orders changed back later.

Each preview pair of rule and order appears once. A failed entry means the status did not change, for example because the target status was deleted.

What happens during a change

The add-on calls the core fn_change_order_status(). Stock, reward points, gift certificates, order statuses with their e-mail settings and other add-ons work as with a manual change.

Before it acts, it reads the status again. An order that was changed in the meantime is skipped.