FAQ
Does Forge work with my add-ons?
Section titled “Does Forge work with my add-ons?”Yes. Forge is a child of the standard Responsive theme and does not override product, cart or checkout templates; the list rows are built on the standard product form, so add-to-cart hooks, labels and buttons of other add-ons keep working. Kavio Labs add-ons are styled to match each style.
Where do the price breaks come from?
Section titled “Where do the price breaks come from?”From the quantity discounts of each product (Products → product → Quantity discounts), for the customer’s user groups, exactly as the cart charges them. Forge never shows invented tiers.
Why do I see only one price and no tax switch?
Section titled “Why do I see only one price and no tax switch?”The product has no tax, or no tax applies to the customer’s location. Forge shows prices excluding and including tax only when CS-Cart calculates a tax.
Can customers reorder or upload a CSV?
Section titled “Can customers reorder or upload a CSV?”Yes, when they are signed in: the quick order pad shows Upload CSV and Reorder #N (their last order).
Does the quick order pad work with the full page cache?
Section titled “Does the quick order pad work with the full page cache?”Yes. The pad is the same for everybody; SKU lookups are catalogue requests, and customer data is loaded only after the page for signed-in customers.
Can I keep the grid as the default product list?
Section titled “Can I keep the grid as the default product list?”Yes: pick the views per category in Categories → category → Views, or let shoppers switch with the view icons. In the Block Manager every Forge rows section has a Grid view option.
Does it show stock per branch?
Section titled “Does it show stock per branch?”With the Warehouses add-on the product page lists up to three stores with stock. Without it Forge shows the total stock light.
Does it work with Multi-Vendor?
Section titled “Does it work with Multi-Vendor?”Yes, on CS-Cart (incl. Ultimate) and Multi-Vendor. Vendor pages use the list rows; on Multi-Vendor the demo content creates one demo shop named after the demo brand.
Can I remove the demo content?
Section titled “Can I remove the demo content?”The demo catalogue is normal store data: delete what you do not need in Products, Categories and Website → Blog. Turn off “Install the demo content when the theme is activated” before activating the theme to start empty.
What happens without a licence?
Section titled “What happens without a licence?”A new installation works for 14 days. After that, without a valid licence, the storefront shows the standard Responsive look; cart, checkout and orders keep working and visitors see no message. The admin panel tells you why and how to fix it. See Configuration.
Does the theme work on my staging copy?
Section titled “Does the theme work on my staging copy?”Yes. Subdomains of your licensed domain and local development hosts are covered by the same licence.
Will an update overwrite my changes?
Section titled “Will an update overwrite my changes?”No. Files you changed are kept (a notice lists them), and layouts and blocks are never replaced.
How do I get support?
Section titled “How do I get support?”Contact us through https://cs-cart.kaviolabs.com.
Still stuck?
Section titled “Still stuck?”Work through the troubleshooting guide, then contact support with your CS-Cart version, edition, PHP version and the add-on version (1.0.1).