FAQ
Does it work with Multi-Vendor?
Section titled “Does it work with Multi-Vendor?”Yes. Administrators can filter by vendor, vendors can get their own endpoints (setting), and Multi-Vendor parent orders are never sent: each vendor order is.
Which CS-Cart versions are supported?
Section titled “Which CS-Cart versions are supported?”4.17.2 to 4.21.x.
Will it slow down my store?
Section titled “Will it slow down my store?”Events are only stored while the order is placed. They are sent at the end of the request: on PHP-FPM after the response is already with the visitor; on other PHP setups the end of that page can wait up to 15 seconds for a slow receiver. To avoid that, turn off “Send right after the page” and let the cron job send everything.
Do I need Zapier or Make?
Section titled “Do I need Zapier or Make?”No. Any URL works, and the Google Sheets recipe needs only a free Google Apps Script in your spreadsheet. Zapier’s Webhooks trigger needs a paid Zapier plan.
What about the core Zapier add-on?
Section titled “What about the core Zapier add-on?”It keeps working. It sends to Zapier only, inside the request, without signature, retries or a log. You can use both.
What happens when the receiver is down?
Section titled “What happens when the receiver is down?”The delivery is retried up to 6 times over about 10 hours, then marked as failed. After 20 failures in a row the endpoint is paused and the hub shows a notice. Fix it, press Resume and Retry failed.
How do I get updates?
Section titled “How do I get updates?”Install the new package over the old one. See Installation.
How do I get support?
Section titled “How do I get support?”Contact us through https://cs-cart.kaviolabs.com.
Still stuck?
Section titled “Still stuck?”Work through the troubleshooting guide, then contact support with your CS-Cart version, edition, PHP version and the add-on version (1.0.0).