FAQ
Does Grove work with my add-ons?
Section titled “Does Grove work with my add-ons?”Yes. Grove is a child of the standard Responsive theme and does not override product, cart or checkout templates, so add-on hooks keep working. Kavio Labs add-ons are styled to match each style.
Where do the ingredient seals and Latin names come from?
Section titled “Where do the ingredient seals and Latin names come from?”From the product feature with the code KEY_INGREDIENT. As a select feature with variant images, the seal shows your
image; as a text feature, Grove picks one of its botanical illustrations by the name. See
Usage.
Does the ritual block give a discount?
Section titled “Does the ritual block give a discount?”No, it shows the sum of the three products and adds them with one click. For a set discount create a cart promotion for the three products; the set note can then say so.
Can customers subscribe to refills?
Section titled “Can customers subscribe to refills?”Not with Grove alone: CS-Cart has no subscriptions in the core. Grove styles a purchase-type selector for a subscription add-on (see the developer notes) and hides it otherwise.
My product photos have a white background. Do they work?
Section titled “My product photos have a white background. Do they work?”Yes. Arches look best with cut-outs (transparent PNG) or photos on a light, plain ground; square images with the product in the lower two thirds.
Does it work with Multi-Vendor?
Section titled “Does it work with Multi-Vendor?”Yes, on CS-Cart (incl. Ultimate) and Multi-Vendor. Vendor pages and the featured vendors block use the Grove look.
Does it work with the full page cache?
Section titled “Does it work with the full page cache?”Yes. Cached pages contain no visitor data; the cart count and the bag come from the core cart block.
What happens without a licence?
Section titled “What happens without a licence?”A new installation works for 14 days. After that, without a valid licence, the storefront shows the standard Responsive look; cart, checkout and orders keep working and visitors see no message. The admin panel tells you why and how to fix it. See Configuration.
Does the theme work on my staging copy?
Section titled “Does the theme work on my staging copy?”Yes. Subdomains of your licensed domain and local development hosts are covered by the same licence.
Will an update overwrite my changes?
Section titled “Will an update overwrite my changes?”No. Files you changed are kept (a notice lists them), and layouts and blocks are never replaced.
How do I get support?
Section titled “How do I get support?”Contact us through https://cs-cart.kaviolabs.com.
Still stuck?
Section titled “Still stuck?”Work through the troubleshooting guide, then contact support with your CS-Cart version, edition, PHP version and the add-on version (1.0.1).