FAQ
Overview · Installation · Configuration · Usage · Developer notes
Does it work with my theme?
Section titled “Does it work with my theme?”We tested it on CS-Cart 4.17.2 with the Responsive theme and the Kavio Labs Atelier and Nordhaus themes, from phone to desktop
width. The add-on ships its templates for the Responsive theme, and its markup and styles are scoped (kv-stl- classes), so
other themes based on Responsive should work, but we have not tested them. The Nova theme of CS-Cart 4.21 is not tested yet.
What photos work best?
Section titled “What photos work best?”Lifestyle, flat-lay, outfit or room photos at least 1200 px wide, with the products clearly visible. Hotspot positions are stored in percent, so the photo can be shown at any size; replacing the photo with a different crop means moving the hotspots.
Can one product be in several looks?
Section titled “Can one product be in several looks?”Yes. A product page shows up to the number of looks set in “Looks per product page”.
How are options and variations handled?
Section titled “How are options and variations handled?”Select and radio options get a select list in the item list, checkbox options a checkbox; the total includes their price modifiers. Products of a variation group get a variation picker with every variation in stock. Products with required text or file options cannot be added from the look; they link to their product page.
What do the statistics store?
Section titled “What do the statistics store?”The counters are anonymous: no cookies, no IP addresses, no user IDs are stored, only daily totals per look and hotspot. A view is counted once per look per browser session using the browser’s session storage.
Does it work with the full page cache of CS-Cart 4.21?
Section titled “Does it work with the full page cache of CS-Cart 4.21?”It is designed for it, but we have not run it with that cache yet. Looks are catalogue data with no visitor data in the output; cart additions and statistics are POST requests, and the statistics table is excluded from cache tags.
Can vendors create looks?
Section titled “Can vendors create looks?”On Multi-Vendor, yes: with their own products, in the vendor panel. With approval on, every new or changed vendor look waits for an administrator.
Do I need the SEO add-on?
Section titled “Do I need the SEO add-on?”No. With it, look pages get SEO URLs such as /weekend-layers/; without it they use index.php?dispatch=... URLs.
License
Section titled “License”Do I need a license for my staging site? No. Development and staging hosts are free, and subdomains of your licensed domain are included.
What happens when the update period ends? The add-on keeps working. You only stop receiving updates and support until you renew (50% of the current price).
What happens without a valid license? After the trial and grace periods looks, look blocks, look pages and the product page section are no longer shown and no new statistics are collected. Your looks, hotspots and statistics stay saved.
Does the license check slow the storefront down? No. The check runs once a day from the admin panel; the storefront only reads the stored result.
Still stuck?
Section titled “Still stuck?”Work through the troubleshooting guide, then contact support with your CS-Cart version, edition, PHP version and the add-on version (1.0.0).