Usage
First listing
Section titled “First listing”- Categories: search the Shopee category tree and map each CS-Cart category to a Shopee leaf category. A brand ID per category is optional; categories that require a brand get NoBrand when none is set.
- Attributes: pick the Shopee attributes of the category. Required attributes must be filled from a product feature or with a fixed value.
- Rules: markup, rounding, stock buffer, default weight; switch on Create products automatically if you want new mappings to be listed without a click.
- Products: add a mapping (product ID and the SKU that identifies it on Shopee). Shopee identifies an item by the item SKU you give it: keep SKUs unique.
- The next sync downloads the product images from the store, uploads them to Shopee, and creates the item. Shopee may review it; a banned item is reported on the product.
Daily use
Section titled “Daily use”- Stock and price are pushed on the schedule and whenever a mapped product is saved; Sync now queues an immediate push and order import.
- New paid Shopee orders appear as CS-Cart orders once; unpaid and pending orders are imported when they are paid.
- Create a shipment in CS-Cart (or move the order to the status that starts the picking step): the shipment is arranged on Shopee. Channels that Shopee carries get pick-up or drop-off as set on the Connection page; for non-integrated channels the tracking number of the CS-Cart shipment is sent. Print the Shopee air waybill in Seller Centre.
- Orders > Cancel cancels an order on Shopee with a reason (out of stock, customer request, undeliverable area, COD not supported); cancelling as “out of stock” names the items.
- Returns lists the returns of the last weeks. Approve agrees to a refund-only request. Return-and-refund requests (the buyer sends the goods back) are handled in Seller Centre.
- Use Only errors in the mapping list to fix products Shopee rejected.
Jobs, log and connection
Section titled “Jobs, log and connection”- Jobs: counts per state, the list with the last error, Retry, Remove and Run the queue now.
- Log: filter and export what happened and when.
- Connection: partner ID and key, authorization, Test connection, webhook URL.
What is not included
Section titled “What is not included”Product variations, bundles, videos, size charts, pre-orders, global (cross-border merchant) products, buyer cancellation requests, return offers and disputes, payout reports and Shopee marketing tools are not part of version 1.0. See Developer notes.