FAQ
Does it work with CS-Cart and Multi-Vendor?
Section titled “Does it work with CS-Cart and Multi-Vendor?”Yes. The add-on supports CS-Cart and Multi-Vendor. In Multi-Vendor the marketplace owner receives the payments on one Przelewy24 account and Multi-Vendor pays the vendors out (per-vendor Przelewy24 accounts are not part of version 1.0).
Which CS-Cart versions are supported?
Section titled “Which CS-Cart versions are supported?”4.17.2 to 4.21.x.
Where are my credentials stored?
Section titled “Where are my credentials stored?”In your own database, encrypted. The key is derived from your store’s secret in config.php, so a database dump alone does not reveal them. They are never shown again after saving.
Does it send data to Kavio Labs?
Section titled “Does it send data to Kavio Labs?”No. The add-on talks to Przelewy24 only. The license check sends your domain name to the Kavio Labs license server once a day (Kavio Labs downloads).
What happens when Przelewy24 is down?
Section titled “What happens when Przelewy24 is down?”Jobs fail, wait and are retried automatically (5 minutes up to 12 hours). Przelewy24 also repeats a notification until the transaction is verified. Nothing is lost and nothing is verified or refunded twice.
What happens when the license expires?
Section titled “What happens when the license expires?”New work stops (no new documents, rates, syncs or payments). Work already under way is still finished.
How do I get updates?
Section titled “How do I get updates?”Install the new package over the old one. See Installation.
How do I get support?
Section titled “How do I get support?”Contact us through https://cs-cart.kaviolabs.com.
Which currencies and methods?
Section titled “Which currencies and methods?”PLN, EUR, GBP and CZK, as far as your Przelewy24 account has them enabled. Methods (BLIK, bank transfers, cards, wallets) are those enabled on your account; you can restrict a CS-Cart payment method to BLIK, cards or pay-by-link. BLIK level 0 (entering the BLIK code in your own checkout) is not part of version 1.0: the customer enters the code on the Przelewy24 page.
Do I need a Przelewy24 account?
Section titled “Do I need a Przelewy24 account?”Yes. Przelewy24 charges its own fees. Kavio Labs is not affiliated with Przelewy24; the add-on only uses the public Przelewy24 REST API.
Still stuck?
Section titled “Still stuck?”Work through the troubleshooting guide, then contact support with your CS-Cart version, edition, PHP version and the add-on version (1.0.0).