FAQ
How many codes can I make?
Section titled “How many codes can I make?”Up to 50,000 per step, and you can add more to a batch. Codes live in their own table.
Where do I set the discount?
Section titled “Where do I set the discount?”In your cart promotion, under Marketing, Promotions. The add-on only decides who may use it.
Can a promotion have a normal coupon and a batch?
Section titled “Can a promotion have a normal coupon and a batch?”A promotion needs all its conditions, so a customer would need both. Use one of them.
Can I give each customer a code from a list of my own?
Section titled “Can I give each customer a code from a list of my own?”Not in this version. Codes are generated by the add-on.
Does it send the codes by e-mail?
Section titled “Does it send the codes by e-mail?”No. Export the CSV and use it in your mail tool, or print it.
Can two batches share one promotion?
Section titled “Can two batches share one promotion?”Yes. A code from any of them gives the discount, and each batch keeps its own report.
How is this different from “give coupon” in core?
Section titled “How is this different from “give coupon” in core?”Core can give a coupon after an order. This add-on makes codes in bulk to hand out yourself.
How is it different from Vendor Coupons?
Section titled “How is it different from Vendor Coupons?”Vendor Coupons lets each vendor run their own promotions. This add-on is for the store owner.
What if someone guesses a code?
Section titled “What if someone guesses a code?”With 8 characters from 32 there are about a trillion possible codes. Use more random characters for valuable offers, and limit uses.
Can a code be used after a canceled order?
Section titled “Can a code be used after a canceled order?”Yes, if Give a use back when an order is canceled is on.
How does the license work?
Section titled “How does the license work?”One license covers one CS-Cart installation, including its development and staging copies. The add-on verifies the license for your domain once a day from the admin panel. The storefront makes no license calls.
Do I need to enter the key again after an update?
Section titled “Do I need to enter the key again after an update?”No. The key stays in the settings.
What happens when my updates period ends?
Section titled “What happens when my updates period ends?”The add-on keeps working. You lose new versions and support until you renew, which is optional, at 50%.
What happens without a valid license?
Section titled “What happens without a valid license?”Codes stop applying and no new codes can be generated. Batches and reports stay.
Still stuck?
Section titled “Still stuck?”Work through the troubleshooting guide, then contact support with your CS-Cart version, edition, PHP version and the add-on version (1.0.0).