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WhatsApp Chat Button changelog

All notable changes to WhatsApp Chat Button (kv_whatsapp_chat_button) are documented here. The format follows Keep a Changelog and the project uses Semantic Versioning.

  • Floating chat button for WhatsApp, Facebook Messenger, Telegram, phone, SMS, e-mail and (with Help Desk & Support Tickets) a support ticket link; one contact opens directly, several open a chat panel.
  • Agents and departments in Marketing > WhatsApp chat: name, role, photo, channel, contact, own pre-filled message, weekly working hours in the agent’s time zone; “Back at …” or hidden outside working hours; list or rotate mode.
  • “Ask about this product” button on product pages with product name, SKU, selected options and link in the message.
  • Help link on the cart and checkout pages with the cart lines and the total in the message.
  • Position, offsets, automatic move above sticky bars, icon or pill style, icon, size, colours, label, greeting bubble, panel texts, devices and page types.
  • Click statistics per day, channel, agent, place and (Multi-Vendor) vendor; counts only.
  • GA4 / Google Tag Manager events (kv_chat_open, kv_chat_click), via Ecommerce Tracking Pro when active; optional wait for cookie consent (Cookie Consent by Kavio Labs).
  • Multi-Vendor: vendors’ own WhatsApp number, message and hours in the vendor panel, shown on their products and store page, with their own click statistics.
  • CS-Cart Ultimate: settings per storefront, agents shared or per storefront.
  • Full page cache support (4.21): same HTML for every visitor, online states computed in the browser.