Installation
Overview · Configuration · Usage · Developer notes · FAQ
Requirements
Section titled “Requirements”- CS-Cart 4.17.2 – 4.21.x, or CS-Cart Multi-Vendor 4.17.2 – 4.21.x.
- PHP 7.2.5 – 8.3, as supported by your CS-Cart version.
- A storefront theme based on Responsive (Responsive, Bright, Nova and most third-party themes).
- A license key from cs-cart.kaviolabs.com or a CS-Cart Marketplace license number.
Install
Section titled “Install”- In the admin panel open Add-ons → Manage add-ons, click the gear button and choose Manual installation.
- Upload
kv_whatsapp_chat_button-1.0.0.zipand click Upload & install. - Open the add-on, go to the License tab and enter your license key. Click Check now.
- On the Settings tab, General section, enter your WhatsApp number in international format (for example
+44 20 7946 0958) and, if you like, your Messenger page, Telegram name, phone number and e-mail address. Click Save. - Optional: open Marketing → WhatsApp chat and add agents or departments with their own numbers and working hours. See Agents and working hours.
- Open the storefront: the chat button is at the bottom right. Open a product page: Ask about this product is under the add-to-cart buttons.
The button appears as soon as at least one contact is set: a store channel, an active agent or (Multi-Vendor) a vendor number on that vendor’s pages.
Upgrading
Section titled “Upgrading”Upload the new version over the installed one (Manual installation) or install the upgrade package in Administration → Upgrade center. Settings, agents, vendor numbers and click statistics are kept; missing tables and settings are added automatically on the next admin page you open.
Uninstalling
Section titled “Uninstalling”Add-ons → Manage add-ons → WhatsApp Chat Button → Uninstall removes the settings, the agents with their photos, the vendor numbers, the click statistics, the permissions and the texts. To hide the button temporarily, switch Enable the chat button off or disable the add-on instead: everything is kept.