FAQ
Does Atlas work with my add-ons?
Section titled “Does Atlas work with my add-ons?”Yes. Atlas is a child of the standard Responsive theme and does not override product, cart or checkout templates, so add-on hooks keep working. Kavio Labs add-ons are styled to match each style.
Does it work on CS-Cart and on Multi-Vendor?
Section titled “Does it work on CS-Cart and on Multi-Vendor?”Yes, one package for both. On Multi-Vendor it adds the seller line on cards, the seller box on product pages, Top shops on the homepage and a shop header on vendor pages.
How do I change the colour of a department?
Section titled “How do I change the colour of a department?”The colour follows the position of the top-level category (Products → Categories). Move the category to another position, or turn Department colours off to use the accent colour everywhere.
Why does a product show no countdown?
Section titled “Why does a product show no countdown?”Countdowns only appear for catalog promotions with an end date. Atlas never shows invented timers.
Why do some cards show no stars?
Section titled “Why do some cards show no stars?”Products without reviews show no rating, so shoppers never see empty “0.0” ratings.
Where do the “more offers” in the seller box come from?
Section titled “Where do the “more offers” in the seller box come from?”From the Master products add-on (several vendors selling the same product). Without it the seller box shows the vendor only.
What happens without a licence?
Section titled “What happens without a licence?”A new installation works for 14 days. After that, without a valid licence, the storefront shows the standard Responsive look; cart, checkout and orders keep working and visitors see no message. The admin panel tells you why and how to fix it. See Configuration.
Does the theme work on my staging copy?
Section titled “Does the theme work on my staging copy?”Yes. Subdomains of your licensed domain and local development hosts are covered by the same licence.
What happens if your licence server is down?
Section titled “What happens if your licence server is down?”Nothing visible: the theme keeps the last verified result and keeps working for 14 days while it retries.
Will an update overwrite my changes?
Section titled “Will an update overwrite my changes?”No. Files you changed are kept (a notice lists them), and layouts and blocks are never replaced.
How do I get support?
Section titled “How do I get support?”Contact us through https://cs-cart.kaviolabs.com.
Still stuck?
Section titled “Still stuck?”Work through the troubleshooting guide, then contact support with your CS-Cart version, edition, PHP version and the add-on version (1.0.1).