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Installation

  1. Install and set up Telegram & WhatsApp Order Notifications 1.1 or later: connect the WhatsApp Cloud API (phone number ID, access token, business account ID), set the webhook in your Meta app to its webhook URL, and switch on Show the opt-in checkbox.
  2. Go to Add-ons > Manage add-ons, click the gear icon, Manual installation, and upload kv_whatsapp_commerce-1.0.0.zip. CS-Cart refuses the installation while Order Notifications is not installed (it is a dependency).
  3. Install WhatsApp Commerce Suite and enter your license key in its settings (or the CS-Cart Marketplace license number in Add-ons > Manage add-ons).
  4. Open Marketing > WhatsApp Commerce > Templates. Create the templates you need in WhatsApp Manager with the texts shown there, wait for Meta’s approval, then press Sync templates in Order Notifications.
  5. Switch on the flows in the add-on settings (one tab per flow) and enter the template names.
  6. Add the cron line shown on the General tab (every 15 minutes). The COD and stock flows run on their events; the cart, payment and review flows run with the cron.
Add-on Version What it adds
Order Risk Guard 1.1+ COD confirmation with its code, statuses, expiry and log
Abandoned Cart Recovery Pro 1.2+ Its carts, signed restore link and coupon
Review Request Emails 1.0+ Its review link, one day after its e-mail
Price Drop & Back-in-Stock Alerts 1.0+ WhatsApp as an alert channel

Without them the add-on uses its built-in versions of the COD, cart and review flows (see Configuration); the stock flow needs Back-in-Stock Alerts.

  • Telegram & WhatsApp Order Notifications 1.1 or later, licensed, with the WhatsApp Cloud API connected.
  • A cron job (console command or URL).

Uninstalling removes the add-on’s tables (message log, state) and settings. Messages already in the queue of Order Notifications stay there.