Usage

Customers

1. Sign in with the password as usual, open My Account > Passkeys (or the link on the profile page).
2. Type a name (for example “iPhone”) and click Add a passkey; the device asks for Face ID, Touch ID, Windows Hello or the screen lock.
3. Next time: click Sign in with a passkey under the sign-in form, or pick the passkey the browser suggests in the e-mail field.
4. Remove a passkey on the same page; the password keeps working.

Administrators (Customers > Passkey sign-in)

• Tiles: customers and administrators (and vendor administrators on Multi-Vendor) with a passkey, passkeys in total, passkey sign-ins and refusals of the last 24 hours.
• Search by e-mail or name, filter by user type; Remove passkeys deletes all passkeys of a user (lost device) and e-mails the user.
• Passkey log: sign-ins, refusals with the reason, additions, removals.
• My passkeys: your own passkeys for the panel (when the panel setting is on).
• The customer’s profile page in the admin has a Passkeys tab with the count and the remove action.

See also FAQ.