Usage
Daily flow
Section titled “Daily flow”- A customer places an order in CS-Cart.
- ShipStation imports it (automatically or when you click Update Stores). Paid orders land in Awaiting Shipment.
- You create the label in ShipStation (any carrier connected to your ShipStation account).
- ShipStation sends the shipment notice to CS-Cart. The add-on creates the CS-Cart shipment with the shipped items, the carrier and the tracking number, and, when everything has shipped, sets your “shipped” order status.
- The customer sees the shipment with a tracking link on their order page (and in CS-Cart’s shipment e-mail if you send it).
If you create a label outside ShipStation, use Mark as Shipped in ShipStation: it sends the same notice.
Partial shipments
Section titled “Partial shipments”Several labels for one order (split shipments) give several notices. Each one becomes its own CS-Cart shipment with the items of that package. The quantities come from ShipStation’s notice and are capped at what is still unshipped. A notice without an item list ships everything that is left. The order moves to the “shipped” status only after the last item.
- Orders > ShipStation: a card per ShipStation store (endpoint, last import, last notice) and the list of shipment notices with carrier, tracking link and result.
- ShipStation tab on the order page: when the order was last sent to ShipStation and each notice for it. A failed notice has Apply again.
- Connection: endpoint, credentials, status map, setup steps.
- Log: imports, notices, rejected logins, errors; filter and CSV export. Passwords never appear in the log.
- Retry queue: notices waiting for another attempt.
Notice results:
| Result | Meaning |
|---|---|
| Shipment created | A CS-Cart shipment was created (or an existing one with the same tracking number was linked). |
| Recorded | Stored without a CS-Cart shipment: nothing was left to ship, the items were not found in the order, or the order has no shipping method. |
| Failed | Could not be applied; it is retried by the queue. |
Multi-Vendor
Section titled “Multi-Vendor”- Owner mode on: the marketplace ships every vendor order from one ShipStation account. The vendor’s name is sent in Custom Field 1, so you can filter or automate by vendor in ShipStation.
- Owner mode off: vendors open Orders > ShipStation > Connection in the vendor panel, set up their own Custom Store and see only their own orders, notices, log lines and jobs. A vendor’s ShipStation store can never ship another vendor’s order.
- Parent orders (several vendors in one checkout) are never sent; each vendor order is.