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FAQ

My product photos have a white background. Do they work? Yes. Turn off Studio wells behind product images in the Hearth settings: photos are then shown on a plain light card and blended so the white does not show as a box. Cut-out images (transparent background) look best with the studio wells on.

The cards show no material line, swatches or delivery line. They come from product features: Material (HE_MATERIAL), Colour (HE_COLOUR) and Delivery time (HE_DELIVERY), or your own features with those names. See Usage.

Can I change the room photo of Complete the look? Yes: block settings of “Complete the look”, Room photo URL. Upload the photo to your file manager or a CDN and paste its address.

Does the hero slide on its own? Yes, every 7 seconds by default (block setting “Seconds per slide”), paused on hover and focus. Visitors who prefer reduced motion choose slides with the arrows and bars.

Does Hearth work with the full page cache of CS-Cart 4.21? Yes. Theme output holds only catalogue data. Delivery dates and bundle totals are calculated in the shopper’s browser, and cart and wish list counters come from the standard blocks.

What happens when the licence expires? The storefront shows the standard Responsive look; your store keeps selling. See Configuration.

Work through the troubleshooting guide, then contact support with your CS-Cart version, edition, PHP version and the add-on version (1.0.0).