FAQ
Does Nordhaus work with my add-ons?
Section titled “Does Nordhaus work with my add-ons?”Yes. Nordhaus is a child of the standard Responsive theme and does not override product, cart or checkout templates, so add-on hooks keep working. Kavio Labs add-ons are styled to match each style.
Does it work on CS-Cart and on Multi-Vendor?
Section titled “Does it work on CS-Cart and on Multi-Vendor?”Yes, one package for both. On Multi-Vendor the cards show the maker shop that sells the piece.
My product photos have a white background. Will they look right?
Section titled “My product photos have a white background. Will they look right?”The wall-and-floor wells are made for cut-out images on a transparent background. For photos on white, turn off Wall-and-floor product wells: the wells become plain light panels and the photos blend into them.
Why does a card show no swatches?
Section titled “Why does a card show no swatches?”Swatches come from the variants of the MATERIAL feature that have an image. Add a texture image to each material
variant (Products → Features → Material → variants) and assign the materials to the product.
Why is there no “Will it fit?” section?
Section titled “Why is there no “Will it fit?” section?”It needs the features WIDTH_CM and HEIGHT_CM on the product (and DEPTH_CM for the side view). It can also be
turned off in the theme settings.
How do I place the hotspots on my own room photo?
Section titled “How do I place the hotspots on my own room photo?”Choose My own image in the room block and paste the image URL. Then set Hotspot positions: one x,y pair per
product in the order of the products, in % of the image (left and top). Open the image in any editor, read the pixel
position of each piece and divide by the image width and height.
What does “Add the room to bag” add?
Section titled “What does “Add the room to bag” add?”One of each product of the room block. Select options go in with their first variant; shoppers change fabric or size in the bag or on the product page.
Why does a product show no countdown?
Section titled “Why does a product show no countdown?”Countdowns only appear for catalog promotions with an end date. Nordhaus never shows invented timers.
Can I change or turn off the monthly price line?
Section titled “Can I change or turn off the monthly price line?”Yes: Monthly price line in the theme settings (6 to 36 months, or Off). It divides the displayed price by the number of months; offer a matching financing payment method before you show it.
What happens without a licence?
Section titled “What happens without a licence?”A new installation works for 14 days. After that, without a valid licence, the storefront shows the standard Responsive look; cart, checkout and orders keep working and visitors see no message. The admin panel tells you why and how to fix it. See Configuration.
Does the theme work on my staging copy?
Section titled “Does the theme work on my staging copy?”Yes. Subdomains of your licensed domain and local development hosts are covered by the same licence.
What happens if your licence server is down?
Section titled “What happens if your licence server is down?”Nothing visible: the theme keeps the last verified result and keeps working for 14 days while it retries.
Will an update overwrite my changes?
Section titled “Will an update overwrite my changes?”No. Files you changed are kept (a notice lists them), and layouts and blocks are never replaced.
How do I get support?
Section titled “How do I get support?”Contact us through https://cs-cart.kaviolabs.com.
Still stuck?
Section titled “Still stuck?”Work through the troubleshooting guide, then contact support with your CS-Cart version, edition, PHP version and the add-on version (1.0.0).