Sales Reports Pro

The core reports count orders of the statuses configured in each report and count every vendor order of a Multi-Vendor checkout. Sales Reports Pro counts only the statuses marked "Payment received" (or the ones you choose), counts a split checkout once and subtracts refunds. The definitions are listed in Usage.

Orders in the counted statuses (Paid and Complete by default). Open, failed, declined and canceled orders are shown in "Orders by status" but do not count in sales. Incomplete orders are ignored.

By their e-mail address, ignoring upper and lower case. A guest who orders twice with the same address is one returning customer. Registered customers are counted by their account.

Product revenue is item price x quantity minus the item's share of the order discount. Gross sales are order totals and include shipping and taxes added on top of the prices.

From returns of the core RMA add-on (accepted items, in the return statuses of the settings) and from orders in a "refunded" status that you select in the settings. If RMA recalculates the order automatically, the returned items are added back to gross sales, so the refund is not subtracted twice.

Yes. Cached product pages are the same for every visitor; the count is sent by a small script after the page has loaded. Each product is counted once per browser session; staff and bots are skipped. Nothing is stored in the visitor's session.

The reports read a prepared snapshot, not the core order tables. With 200,000 orders the first build took 35 seconds, and every report over a three-year period opened in under 2 seconds.

No. With vendor access on, every query of the vendor panel is limited to the vendor's own company, whatever the request contains. Customer e-mail addresses are hidden from vendors.

No. The customers are added to the group silently. Use the group in a promotion, a usergroup price or your newsletter.

The primary currency of the store, which CS-Cart uses to store order totals.

Without a valid license (no key after the 14-day start period, an invalid or revoked key, a domain the license does not cover, or no successful check for 14 days), no new data is collected: the report snapshot, the product view counter and the e-mail digests stop. Reports and CSV exports of the data collected so far stay available. Once the license is valid again, the add-on catches up with the orders changed in the meantime.

Open Add-ons → Manage add-ons → Sales Reports Pro → Settings → License. The status line says what is wrong: no key, a key for another add-on, a revoked license, or a domain that the license does not cover. Fix it and click Check now. See License.

Yes. Subdomains of your licensed domain (for example staging.yourstore.com) and local development hosts (localhost, private IP addresses, .local, .test) are covered by the same license.

No. The check runs in the admin panel or from cron, once a day. The storefront never runs it.