/* Support visibility (2026-11-08): the support strip in the top bar of every host, the slim bar of WooCommerce / PrestaShop,
   and the Help & Support page (page.tpl, form.tpl). Colours come from each host's own tokens (css/kv/plat/tokens.css). */

/* ---------- top-bar strip ---------- */
.kvsup { --kvs-acc: var(--brand, #FF5B2E); --kvs-on: var(--brand-on, #101418); --kvs-soft: var(--brand-soft, #FF8A66);
  display: flex; align-items: center; gap: 14px; margin-left: 6px; padding-left: 18px; border-left: 1px solid rgba(255, 255, 255, .16);
  font-size: 12.5px; line-height: 1; white-space: nowrap; }
.kvsup--cs { --kvs-acc: #FF5B2E; --kvs-on: #101418; --kvs-soft: #FF8A66; }
.kvsup--oc { --kvs-acc: #2EBFEC; --kvs-on: #0B2537; --kvs-soft: #77D5F3; }
.kvsup--wc { --kvs-acc: #873EFF; --kvs-on: #fff; --kvs-soft: #B182FF; }
.kvsup--ps { --kvs-acc: #E2066F; --kvs-on: #fff; --kvs-soft: #EC5DA1; }
.kvsup a, .ubar__right .kvsup a, .ocx-ubar__r .kvsup a { text-decoration: none; }
.kvsup__mail { display: inline-flex; align-items: center; gap: 7px; height: 26px; padding: 0 12px 0 9px; border-radius: 999px; color: #fff;
  background: rgba(255, 255, 255, .09); border: 1px solid rgba(255, 255, 255, .16); font-weight: 500; letter-spacing: .01em;
  transition: background .15s ease, border-color .15s ease; }
.kvsup__mail .ico { color: var(--kvs-soft); width: 14px; height: 14px; }
.kvsup__mail:hover { background: rgba(255, 255, 255, .16); border-color: var(--kvs-soft); color: #fff; }
.kvsup__sla { display: inline-flex; align-items: center; gap: 8px; color: #D7DBE0; }
.kvsup__dot { display: inline-block; flex: none; width: 7px; height: 7px; border-radius: 50%; background: #3FD07D; box-shadow: 0 0 0 3px rgba(63, 208, 125, .22); }
.kvsup__help { display: inline-flex; align-items: center; gap: 6px; height: 26px; padding: 0 10px 0 13px; border-radius: 999px; font-weight: 700;
  color: var(--kvs-on); background: var(--kvs-acc); box-shadow: 0 1px 0 rgba(255, 255, 255, .25) inset, 0 4px 12px -4px rgba(0, 0, 0, .5);
  transition: transform .15s ease, filter .15s ease; }
.kvsup__help .ico { width: 13px; height: 13px; transition: transform .15s ease; }
.kvsup__help:hover { filter: brightness(1.08); color: var(--kvs-on); }
.kvsup__help:hover .ico { transform: translateX(2px); }
.kvsup a:focus-visible { outline: 2px solid #fff; outline-offset: 2px; }
.kvsup__m { display: none; }
/* the main-host bar keeps its own "Sign in" at the edge; the strip comes right after it */
.ubar__right .kvsup, .ocx-ubar__r .kvsup { margin-left: 4px; }
.ubar__right .kvsup a.kvsup__mail, .ubar__right .kvsup a.kvsup__help { display: inline-flex; }
.ubar__right .kvsup a.kvsup__m { display: none; }
.ubar__right .kvsup a.kvsup__mail { color: #fff; }
.ocx-ubar__r .kvsup a.kvsup__mail, .ocx-ubar__r .kvsup a.kvsup__help { display: inline-flex; }
.ocx-ubar__r .kvsup a.kvsup__mail { color: #fff; }
.ocx-ubar__r .kvsup a.kvsup__help { color: var(--kvs-on); }
.ocx-ubar__r .kvsup a.kvsup__m { display: none; }
.ubar__right .kvsup a.kvsup__help { color: var(--kvs-on); }

/* slim bar for WooCommerce / PrestaShop (no utility bar in their headers) */
.kvsup-bar { font-size: 12.5px; color: #CFC8E3; background: var(--brand-dark, #1D0F38); border-bottom: 1px solid rgba(255, 255, 255, .08); }
.kvsup-bar--ps { background: #120F33; color: #C9C8E4; }
.kvsup-bar--wc { background: #150A2B; }
.kvsup-bar__in { display: flex; align-items: center; justify-content: space-between; gap: 16px; min-height: 38px; }
.kvsup-bar__l { margin: 0; color: inherit; opacity: .85; }
.kvsup-bar .kvsup { margin-left: auto; border-left: 0; padding-left: 0; }

@media (max-width: 1180px) { .kvsup__sla { display: none; } }
@media (max-width: 900px) { .kvsup-bar__l { display: none; } }
@media (max-width: 720px) {
  .kvsup { gap: 0; margin-left: 0; padding-left: 8px; border-left: 0; }
  .kvsup a.kvsup__mail, .kvsup .kvsup__sla, .kvsup a.kvsup__help, .ubar__right .kvsup a.kvsup__mail, .ubar__right .kvsup a.kvsup__help, .ocx-ubar__r .kvsup a.kvsup__mail, .ocx-ubar__r .kvsup a.kvsup__help { display: none; }
  /* icon + "Support" only: a 44px tap area, the visible pill is 30px */
  .kvsup a.kvsup__m, .ubar__right .kvsup a.kvsup__m, .ocx-ubar__r .kvsup a.kvsup__m { position: relative; z-index: 0; display: inline-flex; align-items: center; gap: 7px; min-height: 44px; height: 44px; padding: 0 14px 0 12px;
    font-weight: 700; color: var(--kvs-on); background: none; }
  .kvsup a.kvsup__m::before { content: ''; position: absolute; left: 0; right: 0; top: 50%; height: 30px; margin-top: -15px; border-radius: 999px; background: var(--kvs-acc); z-index: -1; }
  .kvsup__m .ico { width: 15px; height: 15px; }
  .kvsup-bar__in { justify-content: flex-end; min-height: 44px; }
  /* OpenCart: its own right-hand links are hidden on phones; keep only the support pill */
  html[data-kv-plat] .ocx-ubar__r { display: flex; }
  html[data-kv-plat] .ocx-ubar__r > a { display: none; }
  html[data-kv-plat] .ocx-ubar__l { min-width: 0; overflow: hidden; white-space: nowrap; text-overflow: ellipsis; }
  html[data-kv-plat] .ocx-ubar__in { gap: 4px; }
}

/* ---------- Help & Support page ---------- */
.kvsp { --kvsp-acc: var(--brand, #FF5B2E); --kvsp-acc-ink: var(--brand-ink, #B23A14); --kvsp-acc-bg: var(--brand-50, #FFF1EC); --kvsp-line: var(--line, #E3E6E8); --kvsp-ink: var(--ink, #161a1d); --kvsp-ink2: var(--ink-2, #3e464c); --kvsp-ink3: var(--ink-3, #5d666d);
  --kvsp-r: 14px; padding-bottom: 56px; }
html[data-kv-design="ocx"] .kvsp, html[data-kv-plat="opencart"] .kvsp { --kvsp-r: 4px; }
html[data-kv-plat="woocommerce"] .kvsp { --kvsp-r: 18px; }
html[data-kv-plat="prestashop"] .kvsp { --kvsp-r: 8px; }
.kvsp-head { max-width: 760px; margin: 8px 0 28px; }
.kvsp-eyebrow { display: inline-block; font: 600 12px/1 var(--mono, ui-monospace, monospace); letter-spacing: .1em; text-transform: uppercase; color: var(--kvsp-acc-ink); background: var(--kvsp-acc-bg); padding: 7px 11px; border-radius: 999px; margin-bottom: 14px; }
.kvsp-head h1 { margin: 0 0 12px; font-size: clamp(30px, 4.2vw, 46px); line-height: 1.08; letter-spacing: -.025em; color: var(--kvsp-ink); }
.kvsp-lede { margin: 0; font-size: 17px; line-height: 1.55; color: var(--kvsp-ink2); }

.kvsp-top { display: grid; grid-template-columns: minmax(0, 5fr) minmax(0, 7fr); gap: 0; border: 1px solid var(--kvsp-line); border-radius: var(--kvsp-r); background: #fff; overflow: hidden;
  box-shadow: 0 1px 2px rgba(16, 20, 24, .04), 0 24px 48px -28px rgba(16, 20, 24, .28); }
.kvsp-top__info { padding: 32px 32px 30px; background: linear-gradient(160deg, var(--kvsp-acc-bg), #fff 70%); border-right: 1px solid var(--kvsp-line); }
.kvsp-top__info h2, .kvsp-top__fh { margin: 0 0 18px; font-size: 22px; letter-spacing: -.01em; color: var(--kvsp-ink); }
.kvsp-top__form { padding: 32px; }
.kvsp-mail { display: flex; align-items: center; gap: 14px; padding: 14px 16px; margin-bottom: 14px; border: 1px solid var(--kvsp-line); border-radius: calc(var(--kvsp-r) - 2px); background: #fff; color: var(--kvsp-ink); text-decoration: none;
  transition: border-color .15s ease, box-shadow .15s ease, transform .15s ease; }
.kvsp-mail:hover { border-color: var(--kvsp-acc); box-shadow: 0 8px 22px -12px rgba(16, 20, 24, .35); transform: translateY(-1px); }
.kvsp-mail__ic, .kvsp-hours__ic, .kvsp-path__ic, .kvsp-tile__ic { flex: none; display: grid; place-items: center; width: 42px; height: 42px; border-radius: 12px; background: var(--kvsp-acc); color: var(--brand-on, #101418); }
.kvsp-mail__ic .ico, .kvsp-hours__ic .ico, .kvsp-path__ic .ico, .kvsp-tile__ic .ico { width: 20px; height: 20px; }
.kvsp-mail small { display: block; font-size: 12px; color: var(--kvsp-ink3); margin-bottom: 3px; }
.kvsp-mail b { font-size: 17px; letter-spacing: -.005em; word-break: break-all; }
.kvsp-hours { display: flex; gap: 14px; align-items: flex-start; padding: 14px 16px; border: 1px solid var(--kvsp-line); border-radius: calc(var(--kvsp-r) - 2px); background: #fff; }
.kvsp-hours__ic { background: var(--kvsp-acc-bg); color: var(--kvsp-acc-ink); }
.kvsp-hours b { display: block; font-size: 15px; color: var(--kvsp-ink); }
.kvsp-hours p { margin: 5px 0 0; font-size: 14px; line-height: 1.5; color: var(--kvsp-ink2); }
.kvsp-now { display: flex !important; align-items: center; gap: 8px; font-weight: 600; color: var(--kvsp-ink) !important; }
.kvsp-now[hidden] { display: none !important; }
.kvsp-now.is-off .kvsup__dot { background: #B7BDC4; box-shadow: 0 0 0 3px rgba(183, 189, 196, .3); }
.kvsp-points { list-style: none; margin: 18px 0 0; padding: 0; display: grid; gap: 10px; }
.kvsp-points li { display: flex; gap: 10px; align-items: flex-start; font-size: 14px; line-height: 1.45; color: var(--kvsp-ink2); }
.kvsp-points .ico { flex: none; margin-top: 2px; color: var(--kvsp-acc-ink); }

/* form */
.kvsp-form__grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 16px 16px; }
.kvsp-form__full { grid-column: 1 / -1; }
.kvsp-form .field { margin: 0; }
.kvsp-form .label { display: block; margin-bottom: 6px; font-size: 13px; font-weight: 600; color: var(--kvsp-ink); }
.kvsp-form .input, .kvsp-form .select { width: 100%; box-sizing: border-box; }
.kvsp-form textarea.input { min-height: 132px; resize: vertical; line-height: 1.5; }
.kvsp-form .input.is-invalid, .kvsp-form .select.is-invalid { border-color: #C62828; box-shadow: 0 0 0 3px rgba(198, 40, 40, .14); }
.kvsp-form__hp { position: absolute !important; left: -9999px !important; width: 1px; height: 1px; overflow: hidden; }
.kvsp-form__foot { display: flex; align-items: center; justify-content: space-between; gap: 16px; flex-wrap: wrap; }
.kvsp-form__hint { display: flex; align-items: flex-start; gap: 8px; margin: 0; max-width: 360px; font-size: 12.5px; line-height: 1.45; color: var(--kvsp-ink3); }
.kvsp-form__hint .ico { flex: none; margin-top: 1px; }
.kvsp-form__go { display: inline-flex; align-items: center; gap: 8px; min-height: 46px; padding: 0 22px; }
.kvsp-form__go[disabled] { opacity: .6; cursor: progress; }
.kvsp-form__err { margin: 14px 0 0; padding: 11px 14px; border-radius: 10px; background: #FDECEC; border: 1px solid #F4B8B8; color: #8A1C1C; font-size: 14px; }
.kvsp-form__err[hidden], .kvsp-done[hidden] { display: none; }
.kvsp-form.is-sent .kvsp-form__grid, .kvsp-form.is-sent .kvsp-form__err { display: none; }
.kvsp-done { display: flex; gap: 16px; align-items: flex-start; padding: 22px; border-radius: var(--kvsp-r); background: #EAF7EF; border: 1px solid #B5DCC1; }
.kvsp-done__ic { flex: none; display: grid; place-items: center; width: 44px; height: 44px; border-radius: 50%; background: #1F9D55; color: #fff; }
.kvsp-done h3 { margin: 0 0 6px; font-size: 20px; color: #14532D; }
.kvsp-done p { margin: 0 0 8px; line-height: 1.55; color: #1D3A2A; font-size: 15px; }
.kvsp-done p.muted { color: #3F6150; font-size: 13.5px; margin-bottom: 0; }

/* sections */
.kvsp-paths { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 20px; margin-top: 28px; }
.kvsp-path { display: flex; flex-direction: column; align-items: flex-start; gap: 10px; padding: 26px; border: 1px solid var(--kvsp-line); border-radius: var(--kvsp-r); background: #fff; }
.kvsp-path h3 { margin: 6px 0 0; font-size: 20px; letter-spacing: -.01em; color: var(--kvsp-ink); }
.kvsp-path p { margin: 0 0 8px; color: var(--kvsp-ink2); line-height: 1.55; flex: 1; }
.kvsp-path .btn { margin-top: auto; }
.kvsp-path .btn .ico { margin-left: 8px; }
.kvsp-help, .kvsp-plans, .kvsp-faq { margin-top: 44px; }
.kvsp-help h2, .kvsp-faq h2 { margin: 0 0 18px; font-size: 26px; letter-spacing: -.015em; color: var(--kvsp-ink); }
.kvsp-help__grid { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 16px; }
.kvsp-tile { display: flex; flex-direction: column; gap: 6px; padding: 20px; border: 1px solid var(--kvsp-line); border-radius: var(--kvsp-r); background: #fff; text-decoration: none; color: var(--kvsp-ink2); font-size: 14px; line-height: 1.45;
  transition: border-color .15s ease, transform .15s ease, box-shadow .15s ease; }
.kvsp-tile:hover { border-color: var(--kvsp-acc); transform: translateY(-2px); box-shadow: 0 12px 26px -16px rgba(16, 20, 24, .4); }
.kvsp-tile b { font-size: 16px; color: var(--kvsp-ink); }
.kvsp-tile__ic { width: 38px; height: 38px; margin-bottom: 8px; border-radius: 10px; background: var(--kvsp-acc-bg); color: var(--kvsp-acc-ink); }
.kvsp-install { margin-top: 44px; }
.kvsp-install__in { display: flex; align-items: center; gap: 20px; padding: 24px 26px; border-radius: var(--kvsp-r); background: var(--brand-dark, #161a1d); color: #E7EAEE; }
.kvsp-install__in h2 { margin: 0 0 6px; font-size: 22px; color: #fff; }
.kvsp-install__in p { margin: 0; line-height: 1.55; color: #C9CED4; max-width: 720px; }
.kvsp-install__in b { color: #fff; }
.kvsp-install__in .btn { flex: none; margin-left: auto; background: #fff; color: #101418; border-color: #fff; }
.kvsp-faq .faq { max-width: 860px; }
.kvsp-foot { margin: 32px 0 0; color: var(--kvsp-ink3); font-size: 14px; }
.kvsp-foot a { color: var(--kvsp-acc-ink); }
.kvsp-plans .pg-plans { margin-top: 18px; }

@media (max-width: 1024px) {
  .kvsp-help__grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .kvsp-top__info, .kvsp-top__form { padding: 26px; }
}
@media (max-width: 860px) {
  .kvsp-top { grid-template-columns: minmax(0, 1fr); }
  .kvsp-top__info { border-right: 0; border-bottom: 1px solid var(--kvsp-line); }
  .kvsp-paths { grid-template-columns: minmax(0, 1fr); }
  .kvsp-install__in { flex-direction: column; align-items: flex-start; }
  .kvsp-install__in .btn { margin-left: 0; }
}
@media (max-width: 560px) {
  .kvsp-form__grid { grid-template-columns: minmax(0, 1fr); }
  .kvsp-help__grid { grid-template-columns: minmax(0, 1fr); }
  .kvsp-top__info, .kvsp-top__form { padding: 20px 18px; }
  .kvsp-form__foot { flex-direction: column; align-items: stretch; }
  .kvsp-form__go { justify-content: center; }
  .kvsp-mail b { font-size: 15px; }
}
@media (prefers-reduced-motion: reduce) { .kvsp-mail, .kvsp-tile, .kvsup__help, .kvsup__help .ico { transition: none; } }

/* footer column: the address as a pill */
.kvfs-mail { font-weight: 600; }
.kvfs-sla { color: inherit; opacity: .8; font-size: .92em; }

/* main-host bar: keep one line when the strip needs the room */
.ubar__right a, .ocx-ubar__r a { white-space: nowrap; }
@media (max-width: 1100px) { .ubar__txt { display: none; } }